Network Administration
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Firewall Configuration and Maintenance
A Firewall is your first line of defense against the bad actors of the internet. When you use a firewall provided by Kapow! IT Services we will maintain its database multiple times a day to maintain your security.
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Routers Ports, IPs, and Conflict Resolution
Did you know that by default many ports that hackers use are left open on your Routers from your Internet Provider? Kapow! IT Services will assist you in locking down unwanted vulnerabilities and secure your DATA
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Switches
Do your phones start to drop signals when too many people are in the office? Do your printers lose their connection and need to be reinstalled? These common problems and more can be alleviated with proper switch management from Kapow! IT Services
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Cabling
Even if you need a computer WAY OVER THERE, and you do not have a cable. We will run a new cable for you to have a station wherever you need
Cloud Platform Management
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Microsoft Platforms
Azure, 365 and Active Directory. Kapow! IT Services can maintain, or migrate you business to the Microsoft service platform
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Business Platforms
Amazon Web Services ( AWS ) and Salesforce. The ability to customize or administer these business platforms.
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Email Platforms
Google Workspace, Outlook, and all personal email platforms. Optimizing these platforms for streamlined performance
Website Admin and Design
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Website Administration
Creating a new website on a CMS or Maintaining your previous website content and patching.
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UX/ UI Design
Custom website relaunch including User Research, Information Architecture, and new User Interfaces with a focus on customer experience
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Brand Identity
The visual elements of your brand such as color, design and logo, and setting up brand style guides for easy reference
General I.T.
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Break / Fix Support
You break it, we fix it! Simple as that
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Hardware Upgrades
Computer running slow ? We add RAM. Running out of space ? Upgrade hard-drive. We will do the shopping for you and make sure you are getting the highest quality parts.
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Software Support
If you encounter an error with your program, we will research and resolve these issues for you.
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Printer Support
Paper jams, connectivity issues, and everything in-between, we will cover any brands printers needs.
Free Help Desk program With All Service contracts
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